Returns

You have 30 days from the date of purchase to return an item for a refund or exchange. To be eligible for a return, your watch must be unused, in the same condition as when you received it, and in the original packaging. Proof of purchase (such as a receipt or order confirmation) is required to process your return.

To initiate a return, please contact our customer service team at [Your Contact Information] to receive further instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Please note that original shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, contact us at [Your Contact Information], and we will assist you.

Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards
• Watches that show signs of wear or damage after delivery
• Custom-made or personalized watches

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done this and still have not received your refund, please contact us at [Your Contact Information].

Shipping

You will be responsible for paying for your own shipping costs for returning your item unless it is a result of our error. Shipping costs are non-refundable.

Depending on your location, the time it may take for your exchanged product to reach you may vary.